Review & Reputation Agent
You earn 5-star moments daily but never ask for the review. This agent spots happy customers, asks at the right time, and routes complaints back to you privately — before they become public damage.
The review request system that asks at the right moment — and catches problems before Google does.
The Review & Reputation Agent watches for positive customer moments, sends review requests at the right time, and follows up just enough to get the response. Happy customers get nudged publicly. Unhappy ones get routed privately.
It works from your real service milestones, feedback triggers, and escalation rules — so the outreach feels timely instead of spammy. That means more 5-star proof, better local trust signals, and fewer surprises in public.
- Finds the right moment to ask
- Triggers outreach after the positive moments that make customers most likely to leave a review.
- Sends review requests automatically
- Follows your cadence so staff don't have to remember who to ask and when.
- Routes unhappy feedback privately
- Catches complaints early and sends them to your team before they hit public channels.
- Follows up without sounding spammy
- Nudges at the right intervals instead of blasting the same generic request repeatedly.
- Supports reputation consistency
- Keeps the review process running even when the team is busy or inconsistent.
- Creates more visible social proof
- Turns more happy-customer moments into reviews people can actually see.
If great service isn't turning into visible proof, this agent fixes the follow-up.
Built for businesses that depend on trust, local search, and steady review volume — but don't have staff time to manually ask every happy customer.
Sales-driven service businesses
Fast lead response, qualification, scheduling, and quote follow-up for teams where speed decides revenue.
Multi-location service brands
Consistent booking, policy answers, customer follow-up, and review requests across teams, locations, and shifts.
Agencies and consultancies
Intake, proposals, invoice chasing, and handoff friction — tightened up without founders living in the inbox.
Home services and field teams
Missed calls, estimate follow-up, scheduling gaps, and review requests — handled without dispatch or office staff becoming the bottleneck.
Nonprofits and membership orgs
Member FAQs, event details, donation help, and volunteer signups — freeing tiny staffs to focus on the mission.
Healthcare practices
Appointment requests, insurance pre-questions, and policy lookups — handled before the front desk picks up.
Professional services firms
Initial intake, fee-range questions, and scheduling for lawyers, accountants, and consultants drowning in inbound.
Real estate brokerages
After-hours showing requests, listing FAQs, and qualified-buyer routing — without your agents tied to their phones.
Three concrete moments where this agent earns its keep.
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"Thanks again — would you mind leaving a review?"
Right after a completed job or successful appointment, the agent sends a simple review request while the experience is still fresh instead of relying on someone on the team to remember later.
"This didn't go how I expected"
A customer signals frustration in a feedback prompt. Instead of pushing them toward a public review link, the agent routes the issue privately so your team can respond before the damage is visible.
"How do we ask every customer, every time?"
Across multiple staff or locations, the agent keeps the review request process consistent so good experiences actually turn into a steady stream of public proof.
Connect your content
We point the agent at your website, FAQs, service pages, and any docs you want it to know — securely.
Train tone & rules
We teach it your voice, what topics to handle, what to escalate, and when to ask for contact info.
Embed the widget
One snippet of code on your Webflow (or any) site. Optional: customize colors and avatar to match your brand.
Monitor & refine
Review conversations weekly. We tune the agent as your business and customer questions evolve.
Works with the tools you already pay for.
No rip-and-replace. The chat agent plugs into your existing stack — and we handle the wiring.
HubSpot
Push leads to CRM
Salesforce
CRM sync
Gmail
Lead notifications
Outlook
Lead notifications
Google Sheets
Lead log
Slack
Live alerts
Multi-channel
Zapier
Connect anything
Custom API
Anything else
Don't see your tool? We integrate with anything that has an API.
Most teams add one of these next
These are the best next-step agents to pair with this workflow — the ones that usually fix the bottleneck right after this one.
AI Website Chat Agent
Most website visitors leave without ever talking to you. This agent greets every one, answers their questions instantly, and books the qualified ones into your calendar — even at 2am.
View Details →Lead Follow-Up Agent
Leads go cold because nobody has time to follow up five times. This agent sends the right email and SMS at the right time until the lead either books or opts out.
View Details →Appointment Scheduling Agent
Booking a meeting takes six emails and three reschedules. This agent handles bookings, confirmations, reminders, and reschedules end-to-end — without your team touching a calendar.
View Details →Pricing, data, and the questions you need to ask.
Honest answers — what it costs, how long it takes, and how your data stays safe.
We define the trigger moments with you: completed jobs, successful appointments, positive feedback, closed tickets, whatever counts as a good outcome in your business. The agent asks when the experience is fresh instead of when someone finally remembers.
Yes. That is one of the main jobs. Happy customers get nudged toward a review. Frustrated customers get routed back to your team privately before they become public damage.
That depends on your workflow, but usually Google plus whatever review destination matters in your industry. The key is not the platform list. The key is asking at the right moment and making the path easy.
Not if it is set up correctly. We keep the tone simple and the cadence reasonable. The goal is steady review growth, not annoying people into ignoring your brand.
Usually 1 to 2 weeks. We identify the trigger points, connect the follow-up channels, test the unhappy-customer routing, and then go live with something your team trusts.
Still have questions?
We're here to help you!